Privacy Policy

Last Updated: 30-09-2024

At At Home Damage Helpers, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect the information you provide us when using our website or services.

1.Information We Collect

We may collect the following types of information:

• Personal Information: Includes your name, email address, phone number, home address, and any other information you provide when filling out forms on our website or contacting us.
• Claim Information: Details about the nature of your home damage claim, including photos, documents, and any correspondence related to the claim.
• Payment Information: For services provided on a contingency fee basis, we do not collect payment details unless a claim is successfully resolved. When applicable, payment information is securely processed through third-party payment providers.
• Technical Information: Includes data such as your IP address, browser type, operating system, and other details collected automatically through cookies and tracking technologies when you visit our website.

2.How We Use Your Information

Your information helps us:

• Connect you with legal and insurance experts.
• Provide personalized claim services and updates.
• Improve our services and user experience.

3.Sharing Your Information

We share data with trusted partners (legal, insurance professionals) and third-party vendors for service support. Information may also be shared to comply with legal obligations. For technical support, data analysis, and marketing services, we may use third-party vendors, ensuring they adhere to strict privacy and data protection standards.

4.Data Security

We implement appropriate technical and organizational measures to ensure the security of your personal information. These measures include encryption, secure server storage, and access controls. However, while we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure.

5.Data Security

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information, subject to any legal or contractual obligations.
• Withdraw consent for data processing at any time.

6.Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your browsing experience and gather data for website analytics. You can control the use of cookies through your browser settings, but disabling them may affect your ability to use some features of our website.

7.Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the “Effective Date” updated accordingly. We encourage you to review this policy regularly to stay informed about how we protect your information.

8.Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

Email: support@homedamagehelpers.com